Controlled document acknowledgement

Every document. Every employee. Every acknowledgement.

Create and manage policies, SOPs, work instructions, safety procedures, handbooks, and other controlled documents. Assign the right version to the right employees and know exactly who has acknowledged it.

The right document. The right employee. The right version. Proof they acknowledged it.

No credit card requiredStart with the Foundation planUpgrade as your team grows

AcknowledgePoint company dashboard with workforce metrics, compliance overview, and highest-risk documents

AcknowledgePoint company dashboard with workforce metrics, compliance overview, and highest-risk documents

Organize controlled documents

Keep document types, owners, categories, and versions together.

Target the right people

Assign by department, location, or individual employee.

Track the assigned version

Know exactly which published version each person received.

See what needs attention

Find pending and overdue acknowledgements without spreadsheets.

One controlled workspace

One platform for the documents your workforce needs to know

Manage policies, procedures, SOPs, work instructions, training materials, safety documents, and other controlled content from one place.

  • Policies
  • Standard Operating Procedures
  • Work Instructions
  • Procedures
  • Safety Procedures
  • Employee Handbooks
  • Notices
  • Standards
  • Guidelines
  • Training Materials
  • Emergency Plans
  • Compliance Attestations
A clearer operating model

Stop managing acknowledgements with email and spreadsheets

Disconnected files and manual follow-up make it harder to answer a simple question: who reviewed what?

  • Sending PDFs and hoping employees read them
  • Chasing employees manually for confirmation
  • Tracking acknowledgement status in spreadsheets
  • Losing confidence about which version was reviewed
One controlled workflow

AcknowledgePoint gives you one controlled workflow for creating, assigning, tracking, and proving acknowledgement.

See how the workflow fits together
Simple by design

Up and running in three steps

Move from controlled content to a clear acknowledgement record without building a process around inboxes and spreadsheets.

  1. 01

    Create

    Create policies, SOPs, work instructions, procedures, notices, and other controlled documents.

  2. 02

    Assign

    Target the right employees by department, location, or individual and set a clear due date.

  3. 03

    Track

    See who acknowledged the assigned version, who is pending, and who is overdue.

Built around the real workflow

From controlled content to visible acknowledgement status

Each part of AcknowledgePoint supports the same document lifecycle, while keeping the employee experience intentionally focused.

Controlled document management

Bring every workforce document into one controlled workspace.

Create and organize the content employees need to know without separating policies, SOPs, procedures, and work instructions into disconnected systems.

  • Multiple document types with categories and owners
  • Rich-text creation with a clear word-count limit
  • Draft and publish states
  • Published versions tied to acknowledgement records
  • Reusable templates for consistent content

AcknowledgePoint document performance table and controlled document dashboard

AcknowledgePoint document performance table and controlled document dashboard
Targeted assignments

Send the right document to the right audience.

Build an assignment from a published document, narrow the audience, review recipients, and set a due date before anything is sent.

  • Assign by employee, department, or location
  • Filter and search the recipient list
  • See whether a recipient is already assigned
  • Exclude duplicate assignments before submission
  • Resend assignment notifications when needed

AcknowledgePoint current assignments table with filters, status, and assignment actions

AcknowledgePoint current assignments table with filters, status, and assignment actions
Employee acknowledgement

Give employees one clear place to review what matters.

Employees can focus on their assigned documents, due dates, and acknowledgement status without navigating the administrative workspace.

  • A focused My Documents experience
  • Document type and category filters
  • The assigned version displayed for review
  • A direct review and acknowledgement action
  • Historical assigned documents available for reference

AcknowledgePoint employee My Documents workspace with assigned documents and acknowledgement actions

AcknowledgePoint employee My Documents workspace with assigned documents and acknowledgement actions
Compliance visibility

Know where acknowledgement work stands without rebuilding a report.

Use company-level dashboards and acknowledgement details to focus on the documents and people that need attention.

  • Pending, completed, and overdue visibility
  • Highest-risk documents ranked by overdue work
  • Upcoming reviews grouped by document and due date
  • Acknowledgement records tied to the assigned version
  • Downloadable acknowledgement history

AcknowledgePoint Highest Risk Documents report with overdue acknowledgement status and pagination

AcknowledgePoint Highest Risk Documents report with overdue acknowledgement status and pagination
A focused employee workspace

Simple for employees. Clear for administrators.

Employees see only the documents they need to review, when they are due, and whether their acknowledgement has been recorded.

  • Assigned documents in one place
  • Clear due dates and status
  • A direct path to review and acknowledge
My DocumentsAssigned documents
Needs review
Safety procedure

Emergency Action Plan

Review the assigned version and acknowledge it by the due date.

Version 2.0Due Aug 28
I acknowledge that I have read and understand this document.Review and acknowledge
Built for the teams who own the process

One acknowledgement workflow across the organization

Give each function a consistent way to manage the workforce documents it owns without creating separate tracking systems.

Human Resources

Handbooks, workplace policies, notices, and employee procedures.

Safety

Safety procedures, emergency plans, and work instructions.

Compliance

Controlled notices, attestations, and acknowledgement records.

Operations

SOPs, procedures, standards, and day-to-day instructions.

Quality

Standards, process updates, and controlled operating documents.

Information Technology

Security policies, acceptable-use guidance, and technical procedures.

Practical visibility

Less chasing. More certainty.

Use clear product outcomes instead of assembling another manual reporting process.

  • Assign by department, location, or individual
  • Track the exact document version
  • Identify overdue acknowledgements
  • Maintain clear acknowledgement records
  • Keep controlled documents organized
  • Give employees one simple review experience
Simple, transparent pricing

Choose the plan that fits your team

Start with Foundation and scale as your workforce, document library, and organizational structure grow.

Standard plans

Flexible packages for teams building their document acknowledgement program.

4 plans

Foundation

For evaluating AcknowledgePoint

$0/mo

  • 3 active employees
  • 1 administrator
  • 3 active documents
  • 1 location
  • 5 departments
  • 10 categories

Essentials

For small organizations

$49/mo

  • 20 active employees
  • 1 administrator
  • 15 active documents
  • 2 locations
  • 10 departments
  • 20 categories

Professional

For established organizations

$249/mo

  • 100 active employees
  • 8 administrators
  • 80 active documents
  • 10 locations
  • 40 departments
  • 75 categories

Scale plans

Expanded capacity for complex and high-volume organizations.

3 plans

Advanced

For larger workforces

$499/mo

  • 250 active employees
  • 15 administrators
  • 200 active documents
  • 25 locations
  • 100 departments
  • 150 categories

Premier

For high-volume organizations

$899/mo

  • 500 active employees
  • 25 administrators
  • 400 active documents
  • 75 locations
  • 250 departments
  • Unlimited categories

Enterprise

For large-scale organizations

$1,499/mo

  • 1,000 active employees
  • 40 administrators
  • 800 active documents
  • Unlimited locations
  • Unlimited departments
  • Unlimited categories

Start with Foundation. Complete bot verification for automatic approval, then activate access through your email invitation.

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Frequently asked questions

A clearer way to manage document acknowledgement

Answers to the questions teams ask before bringing controlled documents and acknowledgement tracking together.

What types of documents can I manage?

AcknowledgePoint supports policies, SOPs, procedures, work instructions, safety procedures, employee handbooks, notices, standards, guidelines, training materials, emergency plans, compliance attestations, and other controlled documents.

Can I manage SOPs as well as policies?

Yes. Document Type keeps SOPs, policies, procedures, work instructions, and other controlled content distinct while they share the same creation, publishing, assignment, and acknowledgement workflow.

Can I assign documents by department or location?

Yes. Company Admins can target assignments by employee, department, or location, review the resulting recipient list, and set a due date.

How are acknowledgements tracked?

Each assignment records its recipient, due date, status, and assigned document version. Admin dashboards and acknowledgement details show completed, pending, and overdue work.

Does AcknowledgePoint track document versions?

Yes. Published document versions are preserved and acknowledgement records remain connected to the version that was assigned.

What counts as an active document?

An active document is a published document currently in use in the workspace. Draft content is managed separately from the active-document allowance.

Explore all frequently asked questions

The right document. The right employee. The right version. Proof they acknowledged it.

Make document acknowledgement easier to manage

Create, assign, and track the policies, SOPs, procedures, and other documents your workforce needs to know.